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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damien L

Damien L

September 10, 2024

2  out of  5
rating by Damien L
"Premium keeps going up every year even without filing claims. Basically paying for State Farm leaving all those disaster prone states and the rest of us are stuck with the higher premiums."
We responded:
"Hi Damien, thanks for your review. I checked our customer accounts and did not find a policy for you with our agency. Individual agents do not set rates or control premiums, however if you have an active policy with my office please give us a call. We would be happy to review your policy to ensure that you are receiving all the discounts that you qualify for. Thanks!"
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Mary Morales

August 15, 2024

5  out of  5
rating by Mary Morales
"Cedar Solorzano helped me get all the documents I needed to file a claim . Thank you ! There whole staff was very friendly . Best customer service ."
We responded:
"Mary, thanks so much for the review! Cesar is a great member of our team, thanks for recognizing all that he does for our customers! "
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Jessicaa Martinez

May 28, 2024

5  out of  5
rating by Jessicaa Martinez
"Cesar provided fantastic customer service, he was very helpful with any questions I had. Would highly recommend Aitu Taube State Farm!"
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Santiago Elizondo

May 28, 2024

5  out of  5
rating by Santiago Elizondo
"Thank you for your excellent service I really appreciate it. Aitu is the most helpful agent in town. Thank you for your help with my auto and life insurance."
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Theresa Cantu

May 28, 2024

5  out of  5
rating by Theresa Cantu
"I have my life insurance at Aitu’s office. They are great! Very knowledgeable Cesar has been awesome. He is always very helpful. Thank guys!"
We responded:
"Thanks so much for entrusting us with your life insurance needs! Cesar really is great and we're lucky to have him :)"
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Guadalupe Carrera

May 28, 2024

5  out of  5
rating by Guadalupe Carrera
"I had a very pleasant experience in working with Karen. She was very communicative and helpful with providing us with the information we needed. Very appreciative of her promptness throughout the process!"
We responded:
"We really appreciate your review! Karen is a great member of the team and we are lucky to have her! Thanks so much for your business"
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Jolene Monaco

May 23, 2024

1  out of  5
rating by Jolene Monaco
"You can tell how a business cares for its customers when they don't even both to respond to a review. Aitu never responded to my email regarding a claim. I was forced to leave 4 messages with State Farm before anyone would call me back. I filed a claim and have left 4 messages again, and just held on hold for 30 minutes only to be given the same person's voicemail that doesn't return calls. They really don't care about you but will happily take your premiums."
We responded:
"Hi Jolene, thank you for your review. I did receive an email from you in regards to your claim at 8pm on 5/22 and responded within 24 hours, in addition I was able to get a corporate claims manager to give you a call within the same day as per your request. My office is not authorized to manage claims as they are handled by our corporate claims department, however as soon as you brought the lack of response from claims to my attention, I contacted you the same day to address your concerns. If you still have questions regarding your claim I would be happy to contact the claims manager again on your behalf. "
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Juan Escamilla

February 19, 2024

5  out of  5
rating by Juan Escamilla
"Aitu is the best! She is attentive and honest about her policies and has always provided us the support we need! Thank you!"
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Linda Thompson

February 14, 2024

5  out of  5
rating by Linda Thompson
"Met her at BNI. Call her for your insurance needs"
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Hamdi Sheriff

February 14, 2024

5  out of  5
rating by Hamdi Sheriff
"Great service, even better people to work with!"
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Jasmine Johnson

September 2, 2023

1  out of  5
rating by Jasmine Johnson
"Would not recommend. I’ve been insured with them since April. I’ve had issues with billing and receiving products with them, and I constantly have to follow up. I’ve asked for a Drive Safe beacon multiple times, but it’s never been sent, and here we are, already in September. I’ve also been quoted for policies, only to have the price substantially change, with no warning or heads-up. I’m currently looking for a new insurance company to do business with; I suggest making sure you exhaust all of your options, before choosing this specific business. Your money and time are important; you’d just be wasting both here."
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Sarah Cuddy

May 10, 2023

5  out of  5
rating by Sarah Cuddy
"I’ve known Aitu personally for five years and know her to be not just an expert but someone who takes excellent care of her clients. You would have a hard time finding a better agent or agency to work with."
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Mitul Patel

March 29, 2023

5  out of  5
rating by Mitul Patel
"We had the pleasure of working with Cesar. He helped us to breakdown our needs and together we built the perfect policy. Bonus we will be saving money! Cesar is very knowledgeable, and we would rate his consumer service and professionalism a perfect 10!"
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Denise “Decibelle” Daughtry

January 24, 2023

4  out of  5
rating by Denise “Decibelle” Daughtry
"They helped me put an apparatus on my car for miles count! Thank you!"
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Tammer

December 8, 2022

5  out of  5
rating by Tammer
"Aitu and her agency are just great. I sent her over a couple documents for my business insurance, told her what I wanted and she had me taken care of before I could even check my email again. If you are ever in need of anything insurance, make sure she is at the top of your list!"
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Rodd Young

April 6, 2022

5  out of  5
rating by Rodd Young
"Been with them for yrs. Always a good experience even when my car was stolen.."
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Monica Salazar

March 8, 2022

5  out of  5
rating by Monica Salazar
"Deli, Aitu and the rest of her staff are AMAZING! They are always available to assist and help find the best policy for my home and auto that saves me money. My mom, sister and son are all insured through Aitu Taube because of her staff exceptional customer service!"
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Dora Mendez

March 3, 2022

5  out of  5
rating by Dora Mendez
"I’ve saved money moving to State Farm. Cesar was very professional, knowledgeable and very nice!"
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Steph

March 3, 2022

5  out of  5
rating by Steph
"Been with them for years, best customer service and have never had a problem!"
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Brandy Pratt

December 16, 2021

5  out of  5
rating by Brandy Pratt
"Aitu Taube was professional, responsive and extremely knowledgeable about the insurance industry and the different types of coverages available as well as the ones we needed to make sure we were adequately insured and our assets protected. She reviewed my current coverage and made several recommendations as to areas that I should add coverage for as well as coverage that I had on my current policy that I did not need. Aitu also reduced my annual insurance expense by 37%, which is a huge savings. We will be customers for life!"
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Cassie G.

February 2, 2021

5  out of  5
rating by Cassie G.
"The staff was very helpful."
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EL PS

October 22, 2020

5  out of  5
rating by EL PS
"Theresa cantu was extremely helpful with my needs. She was courteous and very patient with all of the questions I had and really appreciated that. This is my first time with State Farm and definitely will recommend my friends and family."
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Carlos Weber

October 21, 2020

5  out of  5
rating by Carlos Weber
"Theresa is the best very helpful well educated and very nice won’t change for anything"
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Zero

October 21, 2020

5  out of  5
rating by Zero
"Great customer service would recommend to others, My experience was great, Cesar made it an easy going and understanding experience."
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Ben Matic

October 21, 2020

5  out of  5
rating by Ben Matic
"The company and its crew are respectful. Theresa is always helpful and professional. I would and have recommended this agency to friends and family. Please keep up your great work"